Acceptable Use Policies

ILLEGAL USE The Mission Support Corporation Network may be used only for lawful purposes. Transmission, distribution or storage of any material in violation of any applicable law or regulation coming to or from any unauthorized network or system is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property rights used without proper authorization; government and military data protected by law and national security; university and academic data protected by public policy; and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws. Any violation of the above which compromises the integrity of the Mission Support Corporation Network or any other network is strictly prohibited.

NETWORK AND MACHINE RESOURCES Mission Support Corporation reserves the right to monitor and allocate network and machine resources. IP addresses are allocated per server and according to virtual server specifications. Cgi resources are allocated one per domain (a virtual host is required for each cgi-bin and is considered a virtual host). Mission Support Corporation in its sole discretion and upon reasonable notice to customer reserves the right to discontinue any hosting account and/or any script which causes excessive server load and/or uses excessive server and network resources.

SYSTEM AND NETWORK SECURITY Violations of system or network security are prohibited, and may result in criminal and civil liability. Mission Support Corporation will investigate incidents involving such violations and may involve and cooperate with law enforcement authorities if a criminal violation is suspected. Mission Support Corporation respects the privacy of customer data and vigilantly protects that data and ALL customers who host with Mission Support Corporation.

If any violation of the law or this AUP is suspected, Mission Support Corporation reserves the right to investigate. Use of the Mission Support Corporation network constitutes consent to monitoring.

Examples of unlawful acts, system, or network security violations include, without limitation, the following:

• Unauthorized access to or use of data, systems or networks, including any attempt to probe, damage, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network.
• Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or network.
• Interference with service to any user, host or network including, without limitation, mailbombing, flooding, deliberate attempts to overload a system and broadcast attacks.
• Unauthorized access to any data, system, or network from an unauthorized system or network for any purpose which is not lawful or which is intended to do harm.
• Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
• Electronic forging of any kind to include but not limited to IP addresses, domains, business names, etc.

EMAIL Sending unsolicited mail messages, including, without limitation, unwanted advertising and informational announcements, is explicitly prohibited. A user shall not use another site's mail server to relay mail without the express permission of the site owner. Legitimate mailing lists (opt-in) and subscriber lists are acceptable. Otherwise, it is spam.

USENET Posting the same messages to multiple newsgroups (excessive cross-posting or multiple-posting, also known as "SPAM") is expressly prohibited.

INDIRECT OR ATTEMPTED VIOLATIONS OF THE POLICY, AND ACTUAL OR ATTEMPTED VIOLATIONS BY A THIRD PARTY ON BEHALF OF A Mission Support Corporation CUSTOMER OR A CUSTOMER'S END USER, SHALL BE CONSIDERED VIOLATIONS OF THE POLICY BY SUCH CUSTOMER OR END USER.

For Example:

If you are hosting a bulk email site on Mission Support Corporation servers and you use another ISP to SPAM from in order to reference your Mission Support Corporation site by IP address or domain name, you are violating Mission Support Corporation policy and possibly the law.

If you have been granted telnet access to Mission Support Corporation servers, multiple telnet log-ons are strictly prohibited and you must come from a valid IP address. Forgery is against the law.

Any type of denial of service attack from valid or invalid addresses is a violation of Mission Support Corporation security policy and against the law.

If you have been granted password privileges for FTP or telnet, sharing your password with an unauthorized user or third party is strictly prohibited. 

Complaints regarding illegal Use or System or Network Security issues should be sent to network@missionsupport.net

Complaints regarding email abuse should be sent to abuse@missionsupport.net

Complaints regarding USENET abuse or SPAM should be sent to abuse@missionsupport.net 

COPYRIGHT INFRINGEMENT The Digital Millennium Copyright Act provides limitations for service provider liability relating to material online with regard to information residing, at the discretion of the user, on a system or network that the service provider controls or operates. 17. U.S. 512(c). The designated agents for notification of claimed infringement are: 

Mission Support Corporation
ATTN: General Counsel
1991 Alma Drive
Melbourne, FL 32904-6201

For alleged copyright infringement Click Here

To provide counter-notice in response to an allegation of copyright infringement Click Here

For other legal issues or concerns contact:

Mission Support Corporation
ATTN: General Counsel
1991 Alma Drive
Melbourne, FL 32904-6201

Mission Support Corporation does not tolerate any pornographic material or spamming and both infringements will result in an investigation and possible termination and removal of the site and/or virtual server without a refund. Mission Support Corporation prides itself as a responsible member of the Internet community and is committed to protecting the data of and providing quality service to all Mission Support Corporation customers all of the time.

INTERACTION WITH Mission Support Corporation STAFF Any threat, vulgar and profane language directed at any Mission Support Corporation staff member through phone or email may result in immediate termination of an account.

Any violation of this policy by any employee, contractor or third party programmer of Mission Support Corporation should be reported immediately. Bottom line is let's work together toward a mutually beneficial relationship and create a prosperous and responsible Internet community.

The point of contact for any questions about this ACCEPTABLE USE POLICY is Glenn Tuley director@missionsupport.net

Effective 1 February 2002

Copyright © 2002  by Mission Support Corporation
This page was last updated on 15 Sep 2002